For defense contractors working with the Department of Defense (DoD), managing Controlled Unclassified Information (CUI) has become a critical compliance challenge. As someone who has guided numerous organizations through CMMC preparation and certification, we at databrackets have witnessed firsthand the confusion, frustration, and sometimes panic that ensues when contractors first attempt to understand their CUI obligations.
This comprehensive blog aims to demystify CUI management within the context of Cybersecurity Maturity Model Certification (CMMC), offering practical solutions to common challenges. You can connect with our certified experts to get customized solutions whether you’re still trying to identify what constitutes CUI in your environment or looking to refine your existing protection measures. Our team has worked with NIST 800-171 controls and is well-versed with and certified to handle CMMC Compliance.
What is CUI?

Controlled Unclassified Information represents the government’s solution to standardizing the protection of sensitive but unclassified information. According to 32 CFR Part 2002, CUI is “information the Government creates or possesses, or that an entity creates or possesses for or on behalf of the Government, that a law, regulation, or Government-wide policy requires or permits an agency to handle using safeguarding or dissemination controls.”
Put simply, CUI is information that requires protection from unauthorized disclosure but does not meet the threshold for classification under Executive Order 13526.
Key characteristics of CUI include:
-
It’s created or possessed by or for the government.
-
It requires protection or dissemination controls consistent with applicable laws, regulations, and government-wide policies.
-
It is categorized according to the CUI Registry maintained by the National Archives and Records Administration (NARA)
CUI SP refers to the defined set of security practices required to protect Controlled Unclassified Information under CMMC Level 3. It goes beyond basic cyber hygiene, demanding a mature, risk-based approach to access control, incident response, and data protection aligned with federal expectations. The specific security practices for CMMC Level 3 compliance exceed the controls required for CUI protection under CMMC Level 2 compliance.
The CUI – CMMC Connection
CMMC 2.0 requirements are directly tied to the protection of CUI. The framework establishes three levels of cybersecurity maturity:
Level 1: Focuses on the protection of Federal Contract Information (FCI)
Level 2: Encompasses the protection of CUI and requires implementation of 110 security controls from NIST SP 800-171
Level 3: Provides enhanced protection for CUI in critical programs and technologies
Most defense contractors handling CUI will need to achieve at least CMMC Level 2 certification, which represents the bulk of compliance effort across the DIB.
Common CUI Pain Points and Practical Solutions
Pain Point 1: Identifying CUI in Your Environment
Many contractors struggle with the fundamental question: “What information in our possession actually qualifies as CUI?”
Solution: Implement a structured CUI identification process:
Review contract language carefully: Look for references to CUI, NIST SP 800-171, controlled technical information, or similar terms in your contracts and RFPs
Consult the CUI Registry: Visit the NARA CUI Registry to understand the 20 categories and 125+ subcategories of CUI.
Conduct data flow mapping: Document how potentially sensitive information moves through your organization.
Create a CUI inventory: Maintain a detailed record of all identified CUI, including its category, source, format, and location.
Establish a CUI review board: Form a cross-functional team to make determinations about ambiguous information.
Pain Point 2: CUI Marking and Handling Procedures
Once CUI is identified, contractors often struggle with appropriate marking, handling, and dissemination procedures.
Solution: Develop comprehensive CUI handling policies:
Implement proper marking: Apply standardized CUI markings to documents and materials containing CUI according to 32 CFR Part 2002
Create handling procedures: Establish clear guidelines for how CUI should be handled, processed, transmitted, and destroyed.
Train all personnel: Ensure everyone who might come into contact with CUI understands proper handling procedures.
Document authorized users: Maintain an up-to-date list of individuals authorized to access specific categories of CUI
Implement need-to-know principles: Restrict CUI access to only those who require it to perform their job functions.
Pain Point 3: CUI in Cloud Environments
As organizations increasingly migrate to cloud services, protecting CUI in these environments presents unique challenges.
Solution: Take a deliberate approach to cloud usage with CUI:
Verify FedRAMP Moderate (or equivalent) compliance: Ensure your cloud service provider meets this minimum standard for CUI protection.
Implement customer-responsible controls: Remember that many NIST 800-171 controls remain your responsibility even in cloud environments.
Create data classification policies: Clearly define what types of data can be stored where
Use encryption properly: Implement encryption both in transit and at rest for all CUI.
Monitor cloud security posture: Continuously assess your cloud environment for security gaps.
Pain Point 4: Managing CUI with External Parties
Contractors often struggle with how to handle CUI when working with subcontractors, vendors, and other external parties.
Solution: Implement robust supply chain CUI management:
Flow down requirements: Ensure all CMMC and CUI protection requirements are properly flowed down to subcontractors
Assess supplier capabilities: Evaluate whether external parties have the necessary safeguards to protect CUI
Limit CUI sharing: Only share CUI with external parties when absolutely necessary
Use secure transmission methods: Implement encrypted email or secure file-sharing solutions for external CUI sharing
Document all CUI exchanges: Maintain records of what CUI was shared, with whom, when, and for what purpose
Technical Implementation of CUI Protection
1) Creating CUI Enclaves
For many organizations, segregating CUI into a well-defined boundary or “enclave” represents the most practical approach to compliance. Key considerations for CUI enclaves include:
Boundary definition: Clearly define what systems, networks, and data repositories are part of your CUI environment
Access controls: Implement strong authentication and authorization for the enclave
Monitoring and logging: Ensure comprehensive visibility into activities within the CUI boundary
Data transfer controls: Establish secure methods for moving information in and out of the enclave
Documentation: Maintain detailed network diagrams and system security plans for the CUI environment
2) Implementing Multi-Factor Authentication for CUI Access
NIST 800-171 requirement 3.5.3 mandates multi-factor authentication (MFA) for local and network access to systems containing CUI. Practical implementation approaches include:
Software authenticators: Applications like Microsoft Authenticator or Google Authenticator
SMS-based solutions: While less secure, can be a starting point (though not recommended for high-sensitivity environments)
Biometric authentication: Fingerprint or facial recognition paired with another factor
A small defense contractor with limited IT resources was able to successfully implement Microsoft Authenticator for their CUI systems with minimal cost and user disruption.
3) Encryption Solutions for CUI Protection
Proper encryption is fundamental to CUI protection, especially for requirement 3.13.11 (encrypt CUI at rest). It needs to be FIPS validated.
Effective encryption strategies include:
Full disk encryption: BitLocker (Windows) or FileVault (Mac) for endpoint protection
File-level encryption: For more granular protection of specific documents
Database encryption: For structured CUI stored in databases
Email encryption: Solutions like Microsoft Information Protection for protecting CUI in communications
Encrypted backups: Ensuring backup copies of CUI remain protected
Developing a CUI Program
A mature CUI management approach requires a structured program with clear governance.
Key program elements include:
CUI policy: A formal document establishing CUI management requirements
CUI procedures: Step-by-step instructions for handling CUI
Designated CUI Program Manager: An individual responsible for program oversight
Training program: Regular education for all personnel who handle CUI
Compliance monitoring: Ongoing assessment of adherence to CUI requirements
Incident response procedures: Specific protocols for potential CUI breaches
Integrating CUI Management with Existing Processes
Rather than creating entirely new workflows, successful organizations integrate CUI protection into existing business processes.
Integration opportunities include:
Contract review process: Add CUI identification steps to contract analysis
Information lifecycle management: Incorporate CUI considerations into data handling procedures
Employee onboarding/offboarding: Include CUI training in onboarding and CUI access termination in offboarding
Vendor management: Add CUI handling capabilities to vendor assessment criteria
Risk management: Incorporate CUI-related risks into your overall risk management framework
Preparing for your CMMC Assessment
A) Gap Assessment and Remediation
Before pursuing formal CMMC certification, conducting a thorough gap assessment is essential.
Recommended approach:
Perform initial self-assessment: Use the DoD Assessment Methodology to establish a baseline
Conduct detailed practice reviews: Examine each NIST 800-171 requirement in depth
Develop a detailed Plan of Actions & Milestones (POA&M): Document all gaps with remediation plans
Implement high-priority controls first: Focus on fundamental practices with significant security impact
Document evidence of implementation: Maintain records that demonstrate compliance
B) Documentation Preparation
Proper documentation is crucial for successful CMMC assessment. Essential documentation includes:
System Security Plan (SSP): A comprehensive document describing your cybersecurity implementation
Configuration management documentation: Records of system hardening and configuration standards
CUI handling procedures: Detailed protocols for managing CUI throughout its lifecycle
Incident response plan: Procedures for addressing cybersecurity incidents
Training records: Evidence of security awareness and specialized CUI training
Beyond CMMC Compliance
While achieving CMMC certification is necessary for defense contractors, the most successful organizations recognize that effective CUI protection offers benefits beyond compliance.
Robust CUI management:
Enhances your competitive position for government contracts
Protects your own intellectual property with similar sensitivity
Demonstrates commitment to national security
Builds trust with government clients and prime contractors
Creates organizational discipline that improves overall security posture
By adopting a structured, programmatic approach to CUI management, you not only satisfy regulatory requirements but also strengthen your organization’s security foundation and competitive position in the defense industrial base.
As you continue your CMMC journey, remember that proper CUI protection isn’t just about checking compliance boxes—it’s about contributing to national security while building a more resilient organization.
Additional Resources:
How databrackets can help you comply with CMMC Compliance
At databrackets, we bring over 12 years of proven expertise in helping organizations achieve compliance with some of the most rigorous cybersecurity and data privacy standards, including ISO 27001:2022, SOC 2, HIPAA, and more.
As an authorized Registered Provider Organization (RPO) for CMMC, we specialize in assisting organizations to navigate the complexities of NIST SP 800-171 Revision 2, a critical component for securing Department of Defense (DoD) contracts.
Given below is our comprehensive suite of deliverables to help you prove your compliance with CMMC 2.0
- Readiness & Implementation Support
- Network Diagram
- CUI Flow Diagram
- CUI System Boundary
- FIPS Validation Diagram
- Shared control matrix
- SSP
- Customized Information Security Policy
- Data Breach Policy
- Vulnerability Scan Report
- Vendor Compliance Assessment
- Advisory Services and Audit Support
- Customized CUI Awareness Training (Optional / On-Demand)
- Other Customized Policies & Procedures
Schedule a Consultation if you would like to understand how we can customize our services to meet your specific requirements.
Overview of databrackets
Our team of security experts has supported organizations across a wide variety of industries to align their processes with security frameworks like ISO 27001:2022, SOC 2, HIPAA, 21 CFR Part 11, NIST SP 800-53, NIST Cybersecurity Framework, NIST SP 800-171, GDPR, CMMC etc. We are an authorized certifying body for ISO 27001 and a Registered Practitioner Organization for CMMC. We are also a candidate C3PAO organization for CMMC awaiting our DIBCAC Audit. We have partnerships to help clients prepare for and obtain other security certifications. We are constantly expanding our library of assessments and services to serve organizations across industries.
Author: Aditi Salhotra, Digital Marketing and Business Development, databrackets.com
Aditi is a Digital Marketing and Business Development Professional at databrackets.com. She graduated with honors in Marketing from Sheridan College, Canada. In addition to her current profile, she contributes to Product Development and Content Creation. She is a strong advocate of Good Cyber Hygiene and white hat SEO techniques. She is proud of the company’s mission to safeguard organizations from cyber threats and ensure their business continuity in adverse situations.
Technical Expert: Srini Kolathur, Director, databrackets.com
The technical information presented in this blog has been carefully reviewed and verified by our Director, Srini Kolathur. Srini is results-driven security and compliance professional with over 20 years of experience supporting, leading, and managing global IT security, compliance, support, and risk assessment in fortune 100 companies. Some of his key areas of focus are SOC 2, ISO 27001, NIST 800-171, NIST 800-53, NIST Cybersecurity Framework, HIPAA, Security Risk Assessment, CMMC 2.0 among others. He is a CMMC Registered Practitioner (RP), CISSP, CISA, CISM, MBA. He is active in several community groups including Rotary International and TiE.